Cancellation Policy

In the event of cancellation, Guests may be due a full or partial refund which is dependent on when notice of cancellation is given to us before the holiday start date. The refund is calculated as follows:

• 21 or less days notice – No refund due
• 22-35 days notice – 50% of the total accommodation cost
• 35-49 days notice – 70% of the total accommodation cost
• More than 50 days notice – the Guest’s liability for the remainder of the balance will be waived or the balance refunded if this has been paid previously.
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If a refund is due it will be paid within 10 working days of cancellation.

In the event of a no-show and no notice has been given, then no refund will be due.

If you have a late or delayed arrival on the check-in date or only arrive the next day, make sure to (timely/promptly) communicate this with us so we know when to expect you to avoid cancellation of reservation or charge of the no-show fee.

All cancellations must be sent to us in writing, either by post or email  and signed by the individual who reserved the booking. Cancellation applies only from the date of the cancellation notification.

Please contact us for any clarifications on info@31blue.gr